Gdańsk
Shift: 24/7
Work model: Hybrid
What we do
At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital.
Our offices in Poland are in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and various benefits. Be Cognizant!
About the role
As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates;
- Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched;
- Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows;
- Performing validation by calling if required;
- Using a variety of online sources in various languages.
Skills and experience:
- Fluent Dutch & English (at least B2);
- Willingness to work in a shift-based work schedule (24/7);
- Work experience of 0-2 years;
- Good understanding of all forms of public transport;
- Researching skills;
- Good communication skills and attention to detail;
- Incident management experience will be a great asset.
We offer:
- Opportunity to be part of a global organization focused on development;
- Open-minded and multinational environment;
- Training & development opportunities including language courses;
- Professional development and a clear career path,
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits.
About our Candidate Privacy Statement:https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf