Customer Supporter with English
Katowice
Your responsibilities
- providing a comprehensive service to Ryanair airline passengers
- assisting passengers via incoming calls/chat/e-mail
- providing general information
- supporting passengers with travel difficulties
- providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
- solving passengers day-to-day problems
- handling complaints and issues
Our requirements
- knowledge of English C1
- availability to work from our office
- communication skills and attitude towards working with people.
- high personal culture and customer orientation
- ability to use Windows operating system and MS Office
- start date - mid April
- we do not require experience - we will teach you everything! :)
What we offer
- Working in a team, where there is always room for good humor and coffee! Or tea ;)
- Opportunity to learn about the aviation industry from the inside out - after all, you dont have to become a pilot right away ;)
- Flexible working hours, which you can fit into your college schedule!
- Work place located in the heart of Katowice
- Employment based on a contract of mandate
- Fruit Wednesdays, Pizza Days with the team and all the delicious things that are organized for us!