If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. Its a special talent to make people on the phone feel like they are in the best hands. If you want to live customer service at the best quality, we have the perfect job for you.
For our team in Gdańsk we are currently looking for support as
Customer Support Specialist with Czech (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00102635
Overview of tasks:
- Contacting our clients (Agencies and/or Advertisers) via phone and email, identifying and providing them with the best solution for their business goal;
- Provide Information about online advertising services;
- Prepare online advertisement strategies based on clients’ needs;
- Asses customers’ advertising needs’.
We are looking for:
- Fluent in Czech (both written and spoken);
- Very good level of English (B2 level);
- Active networking platform user;
- Online advertising experience is considered an advantage.
We will offer:
- Attractive salary starting from 10,000 PLN (around 2,000 EUR) gross per month;
- Relocation allowance for smooth transition;
- Exciting bonus scheme in place;
- Employee referral bonuses and recognition program;
- Private medical healthcare;
- Medicover sport;
- Fully paid comprehensive product training and intensive -on-the-job training;
- Stable job and career development opportunities;
- Positive international working environment;
- Modern work space with relax zones, PlayStation area, etc.
- Highly motivated and dedicated team with flat hierarchies and informal culture.