Unique People Employment Agency with the number 27584 provides a comprehensive range of recruitment services for all companies of the CCIG Group.
CCIG is a unique organization in the contact center industry, created by professionals specialized in effective multi-channel business communication. Currently, for our client, one of the fastest growing airlines, we are looking for new employees for the position of:
Customer Service Agent with English and Russian languages
Customer Service Agent with English and Russian languages
YOUR TASKS:
- answering phone calls from customers,
- supporting customers via e-mails,
- giving information about flight schedule,
- informing passengers about flight changes,
- providing support to the passengers of special needs,
- answering the customers inquiries.
REQUIREMENTS:
- fluent knowledge of English and Russian (min. B2 levels),
- knowledge of Ukrainian will be an asset,
- availability: 30 hours per week (infoline is working 24/7),
- ability to work under time pressure,
- maintaining good relations with clients,
- communication skills, openness, accuracy.
WE OFFER:
- attractive salary + additional bonus system,
- benefits: medical insurance, multisport card, private life insurance,
- full implementation package,
- the opportunity to develop and improve your competences,
- possibility to work remotely after the onboarding time,
- great atmosphere - the opportunity to work with friends!